We believe you should have full control over your personal data. Find out exactly how jackpot city collects, uses, and protects your data — all clearly explained on this page.
To keep your data secure at Jackpot City, we follow world-class technology standards and policies
Jackpot City (jackpotcity.wine) is one of Bangladesh's most popular online betting and gaming platforms. This Privacy Policy ("Policy") explains how jackpot city collects, uses, stores, and protects your personal information when you use our website and services.
By accessing our site or creating an account, you agree to this Privacy Policy. This Policy applies to all jackpot city services, the mobile site, and related platforms.
Jackpot City collects certain necessary information to provide you with the best experience. Below is a breakdown of what we collect:
| Data type | Reason for Collection | Mandatory? |
|---|---|---|
| Full name & date of birth | Identity verification & age confirmation | Yes |
| Email / Phone Number | Account communication & security | Yes |
| Payment information | Transaction processing | Yes |
| Browsing data | Service quality improvement | No (can be declined) |
| Location data | Fraud prevention | No (optional) |
Jackpot City uses your information only for the purposes listed below. We never process your data for reasons beyond what is necessary:
Jackpot city does not sell your personal data to third parties. However, certain information may be shared in the limited circumstances outlined below:
We work with selected partners for payment processing (Mobile Pay, Nagad, Rocket), KYC verification, and technical services. These partners receive only the data necessary to perform their services and are bound by strict confidentiality agreements.
Information may be disclosed in response to a court order, government directive, or lawful request from a law enforcement authority. In such cases, we always provide only the minimum information required.
In the event of a business merger or acquisition, user data may be transferred to the new ownership. You will be notified in advance if this occurs.
Jackpot city uses cookies on its website to improve your experience. Cookies are small text files stored in your browser.
| Cookie types | Purpose | Can it be turned off? |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | No (required to operate the site) |
| Functional Cookies | Remembering your preferences | Yes |
| Analytics Cookies | Site usage analytics | Yes |
| Performance Cookies | Improving site speed and performance | Yes |
You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working.
Jackpot City retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the designated retention period expires, data is securely deleted or anonymized.
As a jackpot city member, you have the following rights. Contact us to exercise any of them:
To exercise these rights, email us at: support@jackpotcity.wine. We will respond within 30 days.
Jackpot City has implemented industry-standard security measures to keep your information safe:
Jackpot City strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.
Age is verified at registration, and any attempt to open an account by someone under 18 is rejected. If we are informed that a minor has created an account, we will close it immediately and delete all associated data.
If parents suspect their child is using our platform, please contact us immediately.
Jackpot City may update this Privacy Policy from time to time. We will notify you of any changes based on their nature:
Continued use of the site after any changes will be considered acceptance of the updated privacy policy. We recommend visiting this page regularly.
For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:
We take all privacy-related requests seriously and do our best to resolve them as quickly as possible.
Your privacy is our top priority at jackpot city. Register with confidence and enjoy the best betting experience in Bangladesh.